These steps use the built-in iOS Mail app. Create the mailbox in cPanel and test Webmail before you begin.
Add the account
- Open Settings → Mail → Accounts → Add Account.
- Choose Other → Add Mail Account.
- Enter your name, full email address, mailbox password, and a description (for example “Work”).
- Tap Next and select IMAP.
Incoming Mail Server
- Host Name:
mail.yourdomain.com(or the hostname from your welcome email) - User Name: full email address
- Password: mailbox password
Outgoing Mail Server (SMTP)
- Host Name: same as incoming
- User Name: full email address
- Password: mailbox password
Tap Next, wait for verification, then save. Open Mail and send a test message.
If verification fails
- Open the account → Advanced and confirm IMAP uses port 993 with SSL.
- Under SMTP → primary server, confirm port 465 (SSL) or 587 (STARTTLS) and that authentication is on.
- Reset the mailbox password in cPanel and update the phone.
Push/notifications depend on iOS settings; IMAP still syncs when Mail is opened or background refresh is enabled.